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Questions, special requests or a quote for something unusual? Our client happiness team replies within two business hours.
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Priya or one of the team will get back to you shortly.
Questions we hear a lot.
Do I need to be home during the clean?
Not at all. Most clients leave a key in a lockbox or give us a door code. Every cleaner is background-checked, insured and works with a named team lead.
What products do you use?
Our own plant-based kit: castile soap, vinegar-based glass cleaner, hydrogen peroxide for bathrooms and fragrance-free options on request. We bring everything, including vacuums and microfibre.
Is the price on the estimator final?
Yes, for homes that match what you entered. If we arrive and the home is very different (say, twice the size), we call you before starting — never surprise charges.
What if I am not happy?
Tell us within 24 hours and we will come back and re-clean the missed areas free of charge. If it is still not right, we refund the visit.
How do I reschedule or cancel?
Free up to 24 hours before your slot from the link in your confirmation email. Later changes carry a $30 fee, which goes to your cleaner.
Do you clean homes with pets?
Happily. Tell us about them in the notes — we use pet-safe products and our carpet extraction lifts fur and dander out of rugs and sofas.